https://www.flight-change-policy.com/blog/westjet-flight-change-policy

WestJet Airlines Flight Change Policy – Change Your Plans, Not Your Peace of Mind

WestJet aircraft flying in clear blue sky with WestJet branding visible on the fuselage

Travel Happens. So Do Changes.

You booked a flight, and suddenly plans shifted. Maybe your meeting got pushed, your layover changed, or you just need more beach time. Good news—WestJet understands that flexibility is key, and their change policy makes it easier than ever to adjust your journey without unnecessary stress.

This guide breaks down everything you need to know about changing a WestJet flight—whether domestic, international, last-minute, or even during disruptions.


24-Hour Risk-Free Period

WestJet offers a 24-hour grace window for all bookings. If your departure is more than 24 hours away, you can change or cancel your flight without paying any fee. The only cost would be the fare difference if your new flight is more expensive.

This grace period is ideal if you want to lock in a good fare but aren't 100% certain of your plans yet.


Fare Types and Their Change Rules

Understanding your fare class is key to knowing how flexible your ticket is.

UltraBasic / Basic Fares

These are the lowest-cost options—but come with strict rules. After the 24-hour window, no changes or cancellations are allowed. These are best suited for travelers who are absolutely sure of their plans.

Econo (Standard Economy)

WestJet airplane taking off from runway with mountains in the background under a clear sky

WestJet’s Econo fares are more flexible than Basic, but change fees apply:

  • Domestic & nearby international routes

    • Over 60 days before departure: CA$50–59

    • Within 60 days: CA$100–118

  • Europe-bound flights

    • Over 60 days: CA$100–118

    • Within 60 days: CA$200–295

EconoFlex / PremiumFlex / BusinessFlex

These fares are the most forgiving. You won’t pay a change fee—just the difference in fare, if applicable. Ideal for business travelers or anyone whose schedule isn’t carved in stone.

Premium & Business (Non-Flex)

If you’ve purchased non-flexible Premium or Business fares, your change fees depend on the region:

  • Canada/North AmericaCA$100–118

  • Europe or AsiaCA$300–500+

Fares purchased through travel partners may have different policies.


Same-Day Flight Changes

Sometimes life happens on travel day. WestJet allows same-day changes, letting you move to an earlier or later flight on the same calendar day—depending on seat availability.

Here’s how it works:

  • Econo fareCA$50–59

  • Flex, Premium, Business: Often free

  • UltraBasic/Basic: Not eligible

  • Must be made within 2 hours of departure via web, app, airport, or phone


Weather, Travel Disruptions & Advisory Events

When disruptions like storms or airport closures happen, WestJet typically waives change or cancellation fees. You may even be allowed to rebook to a different date or destination (within a nearby region) without penalty.

If you're affected by such an advisory, log in or use the app immediately—free change seats go fast.


How to Change a WestJet Flight

WestJet aircraft parked at the gate with ground crew servicing the plane at an airport terminal

You can change your booking online, in the app, or by calling customer service. Here’s a quick guide:

  1. Go to westjet.com or open the WestJet app

  2. Click on Manage Trips

  3. Enter your confirmation code and last name

  4. Select Change Flight

  5. Review any applicable fees or fare differences

  6. Pay and confirm

Alternatively, changes can be made at an airport counter or via phone/chat.


Domestic vs. International Flight Changes

Domestic Flights (within Canada):

  • Econo fares: CA$50–118 depending on timing

  • Flex fares: Free

  • Basic: No changes after 24 hours

International (Europe, Asia):

  • Econo: Up to CA$295

  • Premium/Business: CA$300–590+

  • Basic: Not changeable

Understanding your region + fare is essential before initiating a change.


Real Traveler Example

Imagine you’re booked on a morning flight from Calgary to Montreal but need to attend a meeting later in the day. If you have an EconoFlex fare, simply log in and reschedule to a later flight—no fee, just the fare difference if the new flight is more expensive.

If you booked Basic, unfortunately, no changes are allowed. With Econo, you’d pay a change fee (likely CA$100–118, depending on when you modify).


Frequently Asked Questions (FAQs)

Q: Can I change a WestJet flight booked through a travel agent?
A: You’ll need to contact the agent directly. WestJet can’t modify third-party bookings.

Q: Can I change the destination?
A: Yes, if your fare type allows it. Fare differences and fees apply.

Q: Can I make changes after check-in?
A: Limited to same-day changes for Flex and Premium fares, made before check-in closes.

Q: What happens if I miss my flight?
A: Flex or Premium may allow rebooking. Basic/Econo fares are typically non-refundable and non-changeable once missed.


If WestJet Cancels Your Flight

If your flight is canceled, WestJet typically automatically rebooks you on the next available flight. In some cases, you might even be rerouted via a competitor airline.

Check your flight status under Flight Status → Departures on the website or app.


Tools to Stay Updated

  • WestJet App: Change flights, check status, store boarding passes

  • Flight Status Tool: Live updates on delays and gate info

  • Manage Trips Portal: Your central hub to change seats, baggage, or your entire flight

  • Travel Bank Credit: Cancel and store value for future use (if eligible)


Contacting WestJet

  • International Numbers: Available on westjet.com

  • App Chat / Web Chat: Faster during peak call times

  • Airport Desks: Ideal for last-minute help

Note: Reddit and travel forums often report long call wait times, so use online options whenever possible.


Smart Travel Tips for Flight Flexibility

  • Book Flex if Unsure: Flex fares avoid change fees and give peace of mind

  • Use the 24-Hour Window: Lock in fares and finalize plans later

  • Use Digital Tools First: Skip the hold music and self-manage

  • Act Fast During Delays: Don’t wait for emails—use the app to rebook immediately

  • Save Your Receipts: Always track changes and refunds


Final Thoughts

WestJet’s flight change policy offers options for every kind of traveler. If you prioritize price and certainty, Basic and Econo fares will save you money. But if your plans might shift, Flex and Premium fare classes give you the freedom to adjust without hassle.

With powerful self-serve tools, a clear fee structure, and real-time flexibility during travel disruptions, WestJet gives you the ability to take control of your trip—and keep flying stress-free.

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